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Model Number V60 |
Device Problems
Crack (1135); Display or Visual Feedback Problem (1184)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of this report: 28sep2020.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Event Description
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The philips international field service engineer (fse) identified and reported that ventilator had a display issue and enclosure crack.The device was not in clinical use at the time the issue was discovered.There was no patient or user harm reported.
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Manufacturer Narrative
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G4: (b)(6) 2020 b4: 01oct2020 the philips field service engineer (fse) confirmed and duplicated the reported issue via operational check.Following the evaluation of the device, the fse replaced the user interface assembly and the top cover to resolve the issues.The unit was then functionally tested and successfully passed all specified tests.No other abnormality was observed.The determination could be made that the device failed to meet specifications as the defective user interface assembly and top cover required replacements to have the ventilator operating and meeting specifications.Additionally, the device was not being used for treatment when the reported event occurred, and no patient harm was reported.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4: 30dec2020 b4: (b)(6) 2021.The customer returned user interface (ui) assembly visual inspection revealed no anomalies.A failure investigation (fi) technician installed the user interface (ui) assembly into a fi ventilator to duplicate the reported issue of display issue.The fi technician identified that the display issue was caused by a failure of the lcd (liquid crystal-display) panel.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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