Medical device expiration date: unknown.Device manufacture date: unknown.(b)(4).Investigation summary: no photos or samples were received by our quality team for evaluation therefore the failure mode could not be verified.A device history record could not be completed as no lot number was received.Based on the quality team's investigation, the root cause of this incident cannot be determined.Based on the verbatim, the neoflon pro product seem to be functioning as intended.The neoflon pro uses bd instaflash needle technology which is designed with a notch on the needle to allow for rapid vessel confirmation at the point of insertion.After insertion, flashback will be observed in the catheter tubing.Investigation conclusion: unable to confirm the customer experience as no sample and no photo was returned.End user risk assessment: as per p-eura document, (b)(4), severity is limited (s2).Based on 12 months complaint trending, occurence, (total complaints in 12 months / 12 months sales volume) x 1,000,000, (6/3,065,300) x 1,000,000, 2 ipm which is remote (o2), the risk is acceptable per (b)(4).Root cause description: based on the verbatim, the neoflon pro product seem to be functioning as intended.The neoflon pro uses bd instaflashtm needle technology which is designed with a notch on the needle to allow for rapid vessel confirmation at point of insertion.After insertion, flashback will be observed in the catheter tubing.However, since there is no sample or photo returned for investigation, the root cause cannot be determined.Rationale: the root cause cannot be determined.Complaint trend would be monitored.
|
It was reported that the neoflon pro 24 ga 0.7 mm od 19 mm l caused extravasation and infiltration during use.The following information was provided by the initial reporter: "the physician complaint is that since they start using neoflon pro, they have more venipuncture attempts, the product looks the same, but the technique of insertion is different.In the "old" neoflon you see blood on the catheter only when you start separate the catheter from the needle and in the neoflon pro you have blood visualization immediately and the catheter blood chamber is not filling completely as before and it take more time for the blood visualization in the blood chamber (only after separation vs the "old" neoflon that it happened immediately.The main issue as they say is the instaflush, they have more infiltration and extravasation.".
|