It was reported that the customer experienced a blood glucose (bg) level of over 800 mg/dl and diabetic ketoacidosis.Reportedly, the cause was due to unknown site issues with a non-tandem infusion set.The infusion set brand and manufacture was not provided.Subsequently, customer was hospitalized.Bg was treated with intravenous insulin, and saline.Reportedly, the customer was released on (b)(6) 2019 with the issue resolved; however customer indicated their vision was worsened as a result of the reported event.
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