|
Model Number V60 |
Device Problem
Application Program Freezes, Becomes Nonfunctional (4031)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Type
malfunction
|
Manufacturer Narrative
|
Date of event: (b)(6) 2020.Date of report: 05oct2020.
|
|
Event Description
|
It was reported to philips that the device had frozen and was no longer functioning.The device was reported as being in use at the time of the event on a patient.The initial reporter confirmed that there was no adverse patient impact.
|
|
Manufacturer Narrative
|
G4:30dec2020.B4:31dec2020.The removed power management printed circuit board assembly (pm pcba) assembly was returned for analysis.The visual inspection of the touchscreen assembly revealed no evidence of damage or contamination.A failure investigation (fi) technician installed the pm pcba into a fi ventilator to verify and test the functionality.The returned pm pcba was found to have a failure of the solder application at r31.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|
|
Manufacturer Narrative
|
A philips field service engineer (fse) was dispatched to the customer site.The reported issue was confirmed.The fse replaced the power management printed circuit board assembly (pm pcba).The device passed performance verification testing.Following the repair, the device was returned to the customer to be placed back into service.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|
|
Manufacturer Narrative
|
G4: 04jan2021.B4: 06jan2021.H11: the removed power management printed circuit board assembly (pm pcba) assembly was returned for analysis.The visual inspection revealed no evidence of damage or contamination.A failure investigation (fi) technician installed the pm pcba into a fi ventilator to verify and test the functionality.The returned pm pcba was found to have a failure of the solder application at r31.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|
|
Search Alerts/Recalls
|
|
|