(b)(4).Report source, foreign - event occurred in (b)(6).The device was not returned to the manufacturer.Therefore it could not be analyzed.The device manufacturing quality record indicates that the released product met all requirements to perform as intended.Complaints have been recorded on refobacin bone cement r 1x40-3; reference (b)(4), over the batch a925ca2505.According to available data, the most probable root cause is due to packaging issue (sealing process).Corrective action has been initiated to address reported issue.A final response will be send to the customer.If any further information is found which would change or alter any conclusions, or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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