Based on the available information, this event is deemed to be a serious injury.This complaint has been evaluated.No lot number is available.A detailed investigation or batch review cannot be conducted.Therefore, this evaluation will be closed.This issue will be monitored through the post market product monitoring review process.To date no additional information has been received.Should additional information become available, a follow-up report will be submitted.(b)(4).
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The end user reported that three weeks ago, the skin underneath her entire appliance was red and painful.The redness progressed to cover her entire torso, which progressed to her scalp and later progressed to her legs.She then developed what she described as oozing sores on her entire body.Thereafter, she was treated by her dermatologist with oral antibiotics (cephalexin).She was also given an antibiotic cream to treat the sores on her legs.The end user had completed the course of antibiotics a few days ago.Reportedly, her skin condition had improved.She was using stoma powder as needed to the peristomal skin and cleaned her skin with water when she changed her appliance.The end user did not continue to use the product and changed to a different brand of appliance.However, she now felt that the red skin condition was returning with the new product, and she noted new sores on her legs.No photo is available at this time.
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