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Model Number V60 |
Device Problem
Unexpected Shutdown (4019)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 14oct2020.
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Event Description
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It was reported to philips that the device shut-down and would not restart.The device was not being used on a patient at the time of the event.There was no patient or user harm reported.
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Manufacturer Narrative
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G4:29dec2020.B4:30dec2020.The replaced power supply was returned to the failure investigation lab(fi).The power supply was installed into known good test ventilator and all test protocols were performed.The customer complaint was not verified.No failures occurred during testing.No fault found.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:18dec2020.B4:21dec2020.A philips field service engineer (fse) was dispatched to the customer site.The reported issue was confirmed and traced to a faulty power supply.The fse replaced the power supply to resolve the reported issue.The device passed performance verification testing.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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