Model Number 22042 |
Device Problems
Premature Discharge of Battery (1057); Incorrect Measurement (1383)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 01/09/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The product has been returned to masimo for evaluation.When the investigation is complete a follow up report will be submitted.
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Event Description
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The customer reported the device is not holding a charge or providing good readings.No patient impact or consequences were reported.
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Event Description
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The customer reported the device is not holding a charge or providing good readings.No patient impact or consequences were reported.
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Manufacturer Narrative
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Additional manufacturing narrative: other, other text: the returned device was evaluated.External visual inspection showed no damage.The device was unable to power on using battery power.The unit powered on and off correctly using ac power and the device turns off immediately if ac power is removed.When powered on the unit was able to obtain readings and alarmed audibly and visually under alarm conditions.Spo2 and pulse rate simulator tests were performed and no issues related to measurement accuracy were identified.Internal inspection found the housing screw mount had broken off.The battery charging circuit output was measured low when connected to ac power.A known good battery was installed and the device was able to power on and off using battery power.The customer's battery was returned to the device and was now able to charge.The customer's complaint regarding readings was not duplicated however the complaint related to not holding a charge was duplicated.A service history record review reveals that this unit was in the field for over three (3) years with no previous reported issues related to this reported event.
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Search Alerts/Recalls
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