Model Number ROSA ONE |
Device Problem
Problem with Software Installation (3013)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/06/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Udi# : (b)(4).The device has not been evaluated yet for investigation purpose.Once the evaluation is performed, a follow-up medwatch report will be submitted.
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Event Description
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It was reported that the robot and planning station were not able to query/retrieve from pacs after the rosa one upgrade performed in december 2019.
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Manufacturer Narrative
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No data can be retrieved prior to the last software upgrade.As the reported issue is still occurring with the new version of the rosa software, it will be analyzed though the most recent complaint received for this device for the same issue.The event described in the complaint is non-verifiable.Corrected data: - b4 date of this report.- g4 date received by manufacturer.- h2 if follow-up, what type.- h3 device evaluated by manufacturer.- h6 event problem and evaluation codes.- h10 additional narratives/data.
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Event Description
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It was reported that the robot and planning station were not able to query/retrieve from pacs after the rosa one upgrade performed in (b)(6) 2019.
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Search Alerts/Recalls
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