Product investigation completed.The pump was visually inspected and functionally tested; no leaks were found.The pump was functionally tested and failed the 8lb.Activation test.The pump therefore required more than 8lbs.Of force to activate.Product analysis concluded that identified a pump failed activation test was the most probable cause of the reported allegations related to device has inflation, deflation, failure to cycle, mechanical issue and collapse.Based on the results of this investigation, no escalation is required.
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