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Model Number V60 |
Device Problem
Defective Component (2292)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 20oct2020.
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Event Description
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It was reported to philips a lag in reaction of touchscreen and illumination failure in power light emitting diode (led).The reported issues were observed during periodic maintenance.The touchscreen and power switch overlay were determined to be faulty and need to be replaced.Waiting for an order from the customer, the repair completion date has not been fixed.The device did not have patient involvement at the time the issue was discovered, therefore, there was no patient or user harm reported.
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Manufacturer Narrative
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G4: 26oct2020; b4: 27oct2020.The service technician confirmed a lag in the reaction from the touchscreen was confirmed.Therefore, the touchscreen was replaced and the phenomenon was resolved.It was observed that the power on/off light emitting diode (led) was unable to illuminate.Therefore, the power switch overlay was replaced and the illumination failure in power led was resolved.Periodic maintenance 1 was performed.The following parts were replaced to prevent failure in accordance with the maintenance procedure: oxygen inlet filter, inlet air filter, cooling fan filter overall checking, cleaning, run testing, and a function test were performed.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:26jan2021.B4:28jan2021.D4: udi#: (b)(4).A touchscreen assembly was returned for analysis.Visual inspection of the returned touchscreen assembly revealed no evidence of damage or contamination.An investigation was performed, and the reported complaint touchscreen failed is not duplicated.There is no fault found on this returned touchscreen assembly.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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