This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: investigation summary :he device was received and evaluated at the service center.The reported complaint that the o-ring of the fms tornado micro handpiece with buttons popped out of the shaver was confirmed.It was found that the device was physically damaged.Further, the motor, motor cable and the o-rings were found to be defective.There were also minor scratches on the device identified during decontamination.The defective parts were replaced and the device was tested and found to be working according to specifications.The physical damage to the device and the minor scratches are most likely a result of user mishandling of the device.However, given the information provided, we cannot discern a definitive root cause of the other identified failures.A manufacturing record evaluation was performed for the finished device [serial number : (b)(6), non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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