A steris service technician arrived on site to inspect the unit and found the unit to be operating according to specifications.The technician was unable to duplicate the reported event.Based on the description of the event, the employees did not properly align the transfer carriage with the sterilizer's docking station causing an inadequate latch of the transfer carriage's front wheels resulting in the reported event.The technician counseled user facility personnel on the proper use and operation of the evolution transfer carriage, specifically properly engaging the transfer carriage with the docking station.No additional issues have been reported.
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