Product complaint # (b)(4).
The following information has been requested and the following was received.
To date the device has not been received.
If the further details are received at a later date a supplemental medwatch will be sent.
Was the primary packaging found damaged? no, only the seal portion is different to normal.
Was the mesh exposed? no.
Was the sterility of the product compromised? yes, because the mesh was not how it should be, it was sealed into the side of packaging, this could not assure that the product is sterile for use.
Are photos available? no.
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