Catalog Number 08429324160 |
Device Problems
Low Test Results (2458); Non Reproducible Results (4029)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/01/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is ongoing.
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Event Description
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The initial reporter received questionable tsh results on a cobas 6000 e601 module serial number, (b)(4).The initial result was 0.028 iu/ml and the repeated result was 2.33 iu/ml.The initial result was reported outside of the laboratory.The repeated result was believed to be correct.
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Manufacturer Narrative
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The field service engineer found damaged measuring cells that he replaced.The customer calibrated and ran controls.Calibration and qc data provided by the customer were acceptable.The alarm trace from the analyzer contained an abnormal aspiration alarm, indicating possible poor sample quality.The investigation determined that the issue found by the fse was the root cause of the event.
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Search Alerts/Recalls
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