Model Number GE248SU |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/08/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Manufacturing site evaluation: investigation on-going.Additional information / investigation results will be provided in a supplemental report.
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Event Description
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It was reported that there was an issue with ge248su - disp-saw blade rapid action 90/23/1.47mm.According to the complaint description, the blister pack was not sealed on one side.Packaged saw blade falls out.There was a unsterility in blister packaging.The case is reported precautionary, as a unsterile device can cause a infection.Additional information was not provided nor available / was not available.The malfunction is filed under aag reference (b)(4).
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Manufacturer Narrative
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Visual investigation: the packaging has been analysed visually.The failure mentioned by the customer can be confirmed.The outer packaging is open and not sealed.Batch history review: the device quality and manufacturing history records have been checked for the available lot number and were found to be according to our specifications valid at the time of production.Review of the complaint history revealed that no similar complaints have been filed against products from this batch number.The review of the risk assessment revealed that the overall risk level (severity 6 (10) probability of occurrence) according to din en iso 14971 is no longer acceptable.The need to revisit the risk assessment will be requested and further evaluated by the responsible department.Conclusion and measures / preventive measures: based on the current information and after the investigation, the failure is manufacturing related.The packaging was not sealed during the packaging process as intended.According to the statistical analysis, this is an individual case.There is no systematical problem.Furthermore, the sterility of the saw blade was not endangered because the primary packaging was still intact.The manufacturing department was informed about this case.Based upon the investigations resultsno capa is necessary.
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Search Alerts/Recalls
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