H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, trend analysis, applicable previous investigation(s), sample (if available), and applicable fmea documents.Based on a review of this information, the following was concluded: the complaint of a missing needle sheath was inconclusive due to the condition of the returned sample.The product returned for evaluation was one 22ga x 0.75¿ safestep safety infusion set with y-site.The sample was received with its original packaging label.The rest of the package was not returned for evaluation.The sample was received with the safety mechanism engaged, but appeared free of obvious usage residues.The luer dead end cap and needle sheath were not returned for evaluation.While the needle sheath was not returned with the sample, the opened state of the packaging and evidence of device manipulation prevented determination of the state of the device upon receipt by the complainant.Consequently this complaint is inconclusive at this time.Evaluation findings are in section h.11.
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