The customer reported problem was confirmed.The device was repaired, passed all required testing and specifications, and released back to the customer.A review of the device history record for sn (b)(6) was performed from date of manufacture 06/11/2019 to present date 12/08/2020 and note that this device has been returned for service once which correlates to the customer reported issue or service repairs.This shall be reviewed as part of part usage trending in complaint review board.Also, there were no production failures indicated on the source device.
|