Information received by medtronic indicated that they alleged insulin pump was under delivering.Customer reported that they experienced high blood glucose.The customer experienced symptoms such as thirsty.Customer was using insulin pump system within 48 hours of reported high blood glucose event.Customer was neither in emergency room, nor admitted into hospital, nor was emergency medical service dispatched as a result of high blood glucose.Customer treated with manual injection.The customer was assisted with troubleshooting and declined for high blood glucose.Customer reported that the air bubbles were present in reservoir and tubing.Customer reported that the approximate size of air bubbles were soda pop or champagne size.The reservoir will not be returned for analysis.
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