G4:13jan2021.B4:14jan2021.The device was reported to have been in testing while being set-up for use; there was no delay in therapy and no patient harm.The device was evaluated by the customer with assistance from a philips remote service engineer (rse).It was determined that the power switch overlay needed to be replaced to return the device to a working condition.The customer¿s bio-med replaced the power switch overlay to resolve the issue and bring the device back to functionality.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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