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Model Number V60 |
Device Problem
Therapeutic or Diagnostic Output Failure (3023)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 05nov2020.
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Event Description
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The customer reported touchscreen failure.There was no patient involvement.
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Manufacturer Narrative
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G4:08apr2021 b4:(b)(6) 2021 the remote service engineer provided the part numbers for the touchscreen and end cap assembly per the customer's request.It is unknown if any parts or repair has been conducted in relation to the alleged complaint at this time.Attempts to obtain further information are currently pending.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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H11: h6: patient code.Based on the information provided, it is unknown if the unit was in use on a patient at the time of the reported event, however, no patient harm or injury was reported.H10: multiple attempts to retrieve device repair or diagnostic information have yielded no response from the customer.It is unknown if any parts or repairs have been conducted.
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Search Alerts/Recalls
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