Device was received and evaluated at olympus (b)(4) site.Evaluation determined that the device ¿a- rubber¿ section has a cut with non-standard angle.Bending section was found broken and due to a cut on connecting tube, leak was observed.In addition, the image guide bundle was broken and defective.The adhesive between connecting tube and mouthpiece was found detached.The reported failure was confirmed.Root cause likely attributed to user¿s maintenance and or handling issue.
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This supplemental report is being submitted to provide review of the device history records (dhr) and investigation conclusion.Please see updated sections: g4, g7, h2, h3, h4, h6 and h10.The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.The cause of the bending tube breakage cannot be identified.Based on the reported information and evaluation, it was presumed that the cause was due to the user performed an operation that applied excessive force to the bending section.As stated on the ifu (instruction for use) and as a preventive measure, the user manual states: do not operate the angulation control lever with excessive force in a narrow space to the opposite direction from the bending direction while the distal end of the endoscope is not moved.The bending section may be damaged.Check the tip position of the endoscope and the shape of the bending section using fluoroscopy, etc.Do not insert the insertion tube with excessive force and twist.Do not insert the insertion tube with excessive force into the ureter or calix.The bending section may be damaged.Olympus will continue to monitor complaints for this device.
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