Medtronic received information regarding a navigation system being used for a functional endoscopic sinus surgery (fess).
It was reported that pre-operatively, a manufacturer representative attempted to load a patient exam disc on the system as well as in the ear, nose & throat (ent) software on a different navigation system and received the message "unable to interpret header data".
During troubleshooting, the disc loaded into the cranial software on a different navigation system without issue.
The exam was exported from the cranial software, including the original digital intercommunication of medicine (dicom) images, and was imported into the original system.
The original system software stated "no source image data found".
The navigation portion of the surgery was rescheduled after incision and anesthesia due to the patient vital's dropping during the procedure.
No other information was provided regarding patient.
It was noted that the non-navigated portion of the procedure had been continue without navigation with no delay.
It was suspected that the cause of the reported issue was compressed images.
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