Reported event: an event regarding infection involving a mako tka robot/software was reported.The event was not confirmed.Method & results: product evaluation and results: review of the case session files was not performed as case session data was not provided.Visual, dimensional, functional and material analysis could not be performed as the device was not returned.Clinician review: no medical records were received for review with a clinical consultant.Product history review: a review of device history records shows that rob880 was inspected on 13 feb 2019 and the quality inspection procedures were completed with no reported discrepancies.Complaint history review: a review of complaints in trackwise related to p/n 219999, robot number: rob880 shows 0 similar complaints for tka software - other (patient factors).Conclusions: an event regarding revision due to patient factors involving a mako robot/tka software was reported.The event was not confirmed.The exact cause of the event could not be determined because insufficient information was provided.Further information such as pathology reports, pre- and post-operative x-rays and the primary operative report as well as patient history and follow-up notes are needed to complete the investigation for determining root cause.No further investigation for this event is possible at this time.If additional information becomes available to indicate further evaluation is warranted, this record will be reopened.H3 : device not returned.
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