It was reported that signal loss over one hour occurred.The product was evaluated.An exterior visual inspection was performed and passed.Charge and boot testing was performed and passed.Receiver functional tests were performed and passed.Receiver paring tests were performed and passed.The receiver log was downloaded and reviewed finding no errors related to the complaint.Confirmation of the allegation could not be determined.A probable cause could not be determined as the allegation was not found.No injury or medical intervention was reported.
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