A visual and functional inspections were performed on the returned sds.The reported hub cracks and leak was confirmed.The reported connection issues were unable to be confirmed since the device was able to securely connection with the proxy syringe and inflation device.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot or relabeled lot that would have contributed to this event.Additionally, a review of the complaint history identified no other similar incidents and/or complaints reported from this lot or relabeled lot.The investigation was unable to determine a conclusive cause for the reported connection issues, hub cracks resulting in hub leaks.It is possible that during connection of the syringe to the hub during device prep, the syringe connection port was over torqued causing the hub to crack resulting in the reported connection issues and leak; however, this could not be confirmed.The noted bends on the hypotube likely occurred during packing for return analysis.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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