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Model Number EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM |
Device Problem
Unintended System Motion (1430)
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Patient Problem
Hyperextension (4523)
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Event Date 12/03/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The philips field service engineer performed a system inspection and determined that the control panel arm¿s swivel lock bushing had risen out of place preventing a proper lock.The service engineer was able to reseat the bushing into the correct position to resolve the issue.As the system has been returned to service with no part return anticipated, no further failure analysis can be performed.
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Event Description
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The customer reported an incident where the swivel mechanism of their epiq ultrasound system¿s control panel would not lock properly while in transit.The cart was in motion when the lock failed, and the sudden unexpected motion of the control panel caused the user to experience a minor hyperextension to keep the cart under control.The user did not require medical attention as a result of the failure.
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Search Alerts/Recalls
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