H10: the actual device was not returned for evaluation, however a photo was provided.Visual inspection of the provided photo showed the product after treatment and only the product label was visible.Neither the failure nor the cause for the failure was visible.Due to the absence of an actual sample, the cause of the reported problem could not be determined.A batch review was conducted and there were no deviations found related to this reported condition during the manufacture of this lot.Should additional relevant information become available, a supplemental report will be submitted.
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