Device evaluation determined that the reported issue was not able to be duplicated, however, a cut was noted on the cord that was wrapped with tape by the customer.
Damaged cord was observed, however, the foot pedal was still found working.
Due to damage cord, the foot pedal cannot be used and the unit itself is unrepairable.
The investigation is ongoing, therefore, the root cause of the reported event cannot be determined at this time.
However, if additional information becomes available this report will be supplemented accordingly.
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