Model Number 27074 |
Device Problems
Unintended Ejection (1234); Failure to Run on Battery (1466); Battery Problem (2885); Protective Measures Problem (3015)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/20/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The device was returned to resmed and an evaluation confirmed the complaint.The internal battery and pcb were replaced to address the issues.The device was serviced and fully tested before it was returned to the customer.(b)(4).
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Event Description
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It was reported to resmed that an astral device displayed a battery error message and the pcb had capacitor leakage.There was no patient harm or serious injury reported as a result of this incident.
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Manufacturer Narrative
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The astral device was returned to resmed for an investigation.Review of the device data logs confirmed the reported battery error message and revealed an internal battery degraded warning alarm and an error message (sf180) related to a battery charger fault.Based on all available evidence and complaint investigations of a similar nature, the investigation determined that the battery error message, sf180 and internal battery degraded warning alarm were due to an isolated component failure within the device battery assembly.Resmed's risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: pr 2167255.
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Event Description
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It was reported to resmed that an astral device displayed a battery error message and the main circuit board had a leaky super capacitor.There was no patient harm or serious injury reported as a result of this incident.
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Search Alerts/Recalls
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