A steris service technician arrived onsite to inspect the lighting system and confirmed the shield had detached.
The lighting system was installed in 2013 making it approximately 7 years old and is not under steris service agreement; the user facility is responsible for all maintenance activities.
The technician reattached the radiation shield, tested the lighting system, confirmed it to be operating according to specification, and returned it to service.
A 3-year complaint review indicates this to be an isolated event.
No additional issues have been reported.
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