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Model Number 9735665 |
Device Problems
Display or Visual Feedback Problem (1184); Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/08/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The system was serviced in the field and the system passed all tests.No failures were found.Concomitant medical products: product id: 9735740, serial/lot #: (b)(4).Product id: 9736356, serial/lot#: unknown if information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system used prior to a sacroiliac and thoracolumbar procedure.It was reported that the system was not connecting to the imaging system, so the site rebooted the system and when the system came up the entire screen was shifted to the left.They rebooted the system a second time and the shift was even more to the left.There was a reported delay of less than one hour.There was no reported impact to the patient.It was reported that neither monitor was able to be used.Additional information was received.It was reported that troubleshooting revealed that the site was leaving the system on 24/7 rather than powering it down completely.
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Manufacturer Narrative
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Updated.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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It was reported that there was a 10 minutes delay.
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Manufacturer Narrative
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H3: a software analysis was initiated.However, the software evaluation found that a probable cause was unable to be determined.The software was functioning as designed.H6: additional review indicated methods code b21 and results code c21 are no longer applicable to the event.Conclusion code d14 applies to the system and ssd and conclusion code d15 applies to the software.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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