The complaint investigation for falsely decreased architect tsh results for one patient sample included a search for similar complaints, and the review of complaint text, trending data, labeling, and device history records.Return testing was not completed as returns were not available.Review of ticket searches determined there was normal complaint activity for lot 15460ui00.The trending review determined no trends were identified for the issue for the product.The device history record review on lot 15460ui00 did not show any non-conformances, or deviations.The field data review showed that the median patient result is within established limits, indicating that the lot performs as expected.Labeling was reviewed and found to adequately address the issue under review.Based on the investigation, no systemic issue or deficiency of the architect tsh lot number 15460ui00 was identified.
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