We have now concluded our investigation into this report.The product intended for use in treatment, was received and evaluated.The supplied images have also been reviewed establishing a relationship between the reported event.The pouch was not fully sealed, stained and contents dry.The root cause has been determined as operator error.The manufacturing records show no evidence that the product did not meet the specification upon release.Complaint history found no related events, with no further action deemed necessary.Smith + nephew will continue to monitor for any adverse trends relating to this product range.
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