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Model Number V60 |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); Defective Component (2292)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Reported: 04jan2021.
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Event Description
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The biomed reached out to philip's remote service engineer (rse) and reported the unit will not pass touchscreen calibration.The rse advised the biomed to replace the touchscreen and provided part identification.The device did not have patient involvement at the time the issue was discovered, therefore, there was no patient or user harm reported.
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Manufacturer Narrative
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Following the advice of the rse, the customer replaced the touchscreen to resolve the problem.The unit was functional and placed back in service.
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Search Alerts/Recalls
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