Age/date of birth: unknown, information not provided.Gender/sex: unknown, information not provided.Expiration date: unknown, as the lot number was not provided.Lot number: unknown, information not provided.Udi number: a partial udi number is known, as the lot number was not provided.If implanted, give date: not applicable, as the cartridge is not an implantable device.If explanted, give date: not applicable, as the cartridge is not an implantable device.Phone: (b)(6).Device manufacture date: unknown as lot number was not provided.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Device evaluation: product testing could not be performed since the product was not returned for evaluation.However, due to an increase in emerald cartridges customer complaints related to device codes dc-cartridge crack and dc-wing broken were observed for the month of december 2020, capa010442 was created for further investigation and the implementation of corrective and preventive actions.The reported complaint cannot be confirmed.Manufacturing records review: the manufacturing record evaluation could not be performed because the lot number of the complaint product is unknown.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified as the complaint product was no returned and the lot number of the complaint product is unknown.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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