At this time, the suspect device has not been returned for evaluation.However, log files has been sent by the customer and being reviewed by technical support.No root cause has been determined at this time since the investigation is still ongoing.Vyaire medical will submit a supplemental report in accordance with 21 cfr section 803.56 if additional information becomes available.
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Device evaluation update: g3, g6, h2, h6 and h10.Results of investigation: the suspect device was not returned for investigation.After installed of the new upgraded software v6.0.1600.0 and full unit preventive maintenance, no failure has been detected.Vyaire medical was unable to established the exact root cause as there is no longer signs of technical issue.
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