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Model Number 380677-21 |
Device Problems
No Display/Image (1183); Defective Component (2292); Device Displays Incorrect Message (2591)
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Patient Problems
No Known Impact Or Consequence To Patient (2692); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/14/2020 |
Event Type
malfunction
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Manufacturer Narrative
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An isi field service engineer (fse) was dispatched to the customer site to further investigate the reported complaint.The fse replaced the high resolution stereo viewer (hrsv) on the surgeon side console (ssc) to address the loss of vision in the left eye.The system was tested and verified as ready for use.The hrsv has been received by isi, but analysis has not been completed.A follow-up mdr will be submitted following analysis completion and if additional information is received.The isi tse reviewed logs during troubleshooting with the customer and noted error 119, pointing to low current issue with the hrsv on the ssc.No image or video of the event was provided.This complaint is reportable due to the following: based on the information provided, the failure mode is reportable because system unavailability after the start of a surgical procedure (first port incision) could lead to the procedure to be converted/aborted.While there was no harm or injury to the patient, the reported failure mode could likely cause or contribute to an adverse event if it were to recur.
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Event Description
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It was reported that during a da vinci-assisted total hysterectomy surgical procedure, the customer encountered left eye video loss on the surgeon side console (ssc).The intuitive surgical, inc.(isi) technical support engineer (tse) reviewed logs and noted error 119, pointing to a low current issue with the high resolution stereo viewer (hrsv) on the ssc.The surgeon continued the procedure with a second ssc.Isi followed up with the initial reporter and confirmed that the procedure was completed robotically using the second ssc with no injury to the patient.
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Manufacturer Narrative
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D02 intuitive surgical, inc.(isi) received the hrsv monitor involved with this complaint and completed the device evaluation.Failure analysis confirmed/replicated the reported complaint.The unit was noted to have no image due to a main circuit board failure.
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Search Alerts/Recalls
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