The reported device, used in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.An analysis of the customer provided image revealed that the suture loop shaft had been separated from its handle at the weld.A visual inspection revealed that the device set was returned in the original packaging.One suture loop was completely detached from the handle, and the other was bent after an attempt to remove it from the packaging by pulling the shaft.These devices are intended to be opened by applying pressure behind the plastic package to push the handle component out.A review of the device records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.The complaint was confirmed and the root cause was associated with device design.
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