Catalog Number 05200067190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/19/2020 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).
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Event Description
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The initial reporter stated they received discrepant results for one patient sample tested with the elecsys testosterone ii assay on a cobas e 411 immunoassay analyzer.It is not known if the result from the e411 analyzer was reported outside of the laboratory.The testosterone value measured on the e 411 analyzer is > 52 nmol/l (reference range = 8.6 - 29.0 nmol/l).Clinicians were expecting a low testosterone value from the patient as hypogonadism was suspected.The e 411 value did not correlate to the patient's clinical picture.This sample was sent to another laboratory for testing on a beckman dxi analyzer, resulting with a value of 37.78 nmol/l (reference range = 8.4 - 28.7 nmol/l).The serial number of the e 411 analyzer is (b)(4).
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Manufacturer Narrative
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The customer has confirmed that the value from the e411 analyzer was reported outside of the laboratory.
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Manufacturer Narrative
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Calibration data was within expectations.Quality controls were within range on (b)(6)-2020.A general reagent issue can be excluded as controls recovered within expectations.Performance testing run on the analyzer was within range.Both elecsys and beckman testosterone results show the same clinical picture above expected values.The investigation could not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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