Model Number INFKIT2 |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/21/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The pump was not returned to mmdg for evaluation.A dhr review was completed and found no non-conformances.Because the pump was not returned mmdg was not able to investigate or confirm the complaint.This report is being filed for the delay in therapy that the patient experienced due to the complaint.
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Event Description
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The initial reporter stated that the pump would not charge or turn on.They stated that this resulted in a delay in their feeding overnight.They stated that the patient does not have any other feeding methods available.Mmdg did follow up with the initial reporter, who stated that the patient had not experienced any adverse effects due to the complaint.(b)(4).
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Manufacturer Narrative
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The pump was returned to mmdg for evaluation.A dhr review was completed and found no non-conformances.When the pump was returned to mmdg for investigation, the pump was found to have a failed thermistor.This kept the battery from charging correctly.The pump was found to alarm low battery as expected.This report is being filed for the delay in therapy that the patient experienced due to the complaint.
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Event Description
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The initial reporter stated that the pump would not charge or turn on.They stated that this resulted in a delay in their feeding overnight.They stated that the patient does not have any other feeding methods available.Mmdg did follow up with the initial reporter, who stated that the patient had not experienced any adverse effects due to the complaint.(b)(4).
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Search Alerts/Recalls
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