Intuitive surgical, inc.(isi) has received the part associated with this complaint and completed investigations.Failure analysis investigations confirmed the customer reported complaint.For clarification, the tenaculum forceps instrument was found to have a broken pitch cable at the distal clevis hub, resulting in loss of motion at the wrist.The broken cable segment that contains the crimp was still installed in the clevis.Failure analysis found the primary failure of a broken pitch cable at the distal end of the instrument to be related to the customer reported complaint.Root cause of a broken pitch cable is a component failure.Additional observation not reported was that the main tube exhibits signs of scratch marks/abrasions on the distal end.Main tube scratch marks measured roughly 0.03" to 0.49" in length and were not aligned with the tube axis.Material was missing from the surface of the main tube.This failure is most commonly caused by mishandling/misuse, such as excessive contact with abrasive or hard surfaces during transport or reprocessing.Failure analysis found the additional failure of main tube scratch marks to not be related to the customer reported complaint.A site history was performed and no related complaints were found.A review of system logs showed that the tenaculum forcep was last used on system number (b)(4) on (b)(6) 2020 and it had 1 life remaining.No image or video was provided for review.Based on the information provided at this time, this complaint is being classified as a reportable malfunction event due to the following conclusion: the tenaculum forceps instrument is designed with two pitch cables, each with a crimp at the distal end.If a pitch cable breaks at the distal end, a cable segment and/or the crimp could fall into the patient.Although no patient harm was reported, if the issue that was found during failure analysis were to recur, it could cause or contribute to an adverse event.
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It was reported that during central processing, one controller wheel of the tenaculum forceps was spinning freely and it was not controlling anything.There was no patient involvement.Intuitive surgical, inc.(isi) made multiple follow-up attempts to obtain additional information.However, no further details have been received as of the date of this report.
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