Model Number CX50 DIAGNOSTIC ULTRASOUND SYSTEM |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 01/21/2021 |
Event Type
malfunction
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Manufacturer Narrative
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An investigation is underway to determine the root cause of the issue.Results of the investigation will be included in a follow up report upon its completion.
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Event Description
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A customer reported their cx50 ultrasound system would not power up to perform transesophageal echocardiography (tee) imaging at the end of a cardiac procedure.The procedure was able to be completed successfully with no harm or impact to the patient¿s outcome.
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Manufacturer Narrative
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A philips field service engineer performed a thorough inspection of the cx50 ultrasound system and determined the reported issue was caused by a failed ac adapter and battery.The service engineer repaired the system by replacing the ac adapter and battery.The suspect parts were inadvertently discarded prior to returning for evaluation, therefore, no additional failure analysis could be performed.The system has returned to service with no similar issues reported.
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Search Alerts/Recalls
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