ALCON RESEARCH, LLC - HOUSTON LEGACY SURGICAL PROCEDURE PAK; GENERAL SURGERY TRAY (KIT)
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Catalog Number 8065750517 |
Device Problem
Defective Device (2588)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/22/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.(b)(4).
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Event Description
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A health care professional reported that the sleeve did not fit through the incision which was 2.4 mm.The product was replaced and the procedure was completed.There was no patient harm.
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Manufacturer Narrative
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Additional information provided in h.3, h.6 and h.10.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.No sample has been returned for evaluation; therefore, the condition of the product could not be verified.The root cause of the customer's complaint could not be established as a sample has not been received and the condition of the product could not be verified.Without analysis of the sample, it is not possible to isolate the root cause.As the root cause is unknown, the relationship, if any, of the device to the reported incident cannot be determined.The root cause for this complaint is not known, therefore, specific action with regards to this complaint cannot be taken.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.Consumables manufacturing management has been made aware of this complaint through the consumer affairs review meeting.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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Additional information provided in d.9., h.3., h.6.And h.10.Correction provided in b.5.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.The infusion sleeve with the bubble suppressor insert (bsi) was visually inspected and no obvious defects were found.Twist test was performed to check the interference fit between the sleeve and the phacoemulsification (phaco) tip.No twist was observed on the sample.Using a knife to generate a cut on the tip of the test chamber, the infusion sleeve on the phaco tip was able to be inserted into the cut without any twisting.The irrigation free flow rate was within specification.The root cause of the customer's complaint could not be established since the returned sample met specifications.No contributing factors could be identified that could cause the reported complaint.After the investigation of this complaint, it has been determined that this sample met specifications.Therefore, no action will be taken at this time.The manufacturer internal reference number is: (b)(4).
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Event Description
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This event occurred during a cataract surgery.
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Search Alerts/Recalls
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