One certain gold-tite hexed screw (iunihg) was not returned for investigation.Therefore, visual evaluation could not be performed.The investigation was performed using applicable instructions for use and risk files to address reported event.No allegation made to the implant.Functional testing could not be performed since the products were not returned.Pre-existing conditions, tooth location and duration of placement was unknown due to limited information provided by customer.X-ray or picture images were not provided.Appropriate documentation was reviewed.Dhr review could not be performed as the lot number associated with the reported devices were not available.However, zimmer biomet quality management system (qms) has controls in place to ensure the distribution of conforming products within specifications.(iunihg): a year-long complaint history review by item number (iunihg) was performed for similar category and no complaint about nonconforming products was identified.Based on the available information, device malfunction and the reported events could not be verified as the exact details of event were non-verifiable and the products were not returned.H3 other text: device not returned.
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