A sample was not received at the manufacturing site for evaluation; however the attached customer video confirms the reported issue of the metallic material was separated from the plastic part of the trocar.Even though no lot number was identified with this complaint; our products are processed and released according to the product¿s acceptance criteria.The report of the metallic material separated from the plastic part of the trocar is confirmed based on the video attached to parent complaint.A potential contributing factor of the separation is manipulation during surgery; however because a sample was not received at the manufacturing site and no lot information was provided, the root cause for the customer complaint issue cannot be determined.The cause of the reported event cannot be determined with the information obtained, therefore, specific action with regards to this complaint cannot be taken.All trocar blades are 100% inspected.Any nonconformances, such as trocar cannula and hub separation, are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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