It was reported that the temperature probe was connected to temperature port 1 and temperature port 2 using the same temperature-in cable, and the temperature would not display on arctic sun device (sn: (b)(4)).
Mss suggested connecting probe to bedside monitor to see if temperature would display.
However, they did not have a compatible cable at this time.
Mss suggested speaking with biomed and other departments that utilize arctic sun to see if anyone had a spare temperature-in cable (2 pin round plug, (b)(4)).
Mss explained that either the cable or probe will need to be replaced.
Local tm contacted the customer and mentioned that they were all set now.
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