Model Number TRANSDUCER X7-2 |
Device Problem
Mechanical Jam (2983)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/29/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Return of the suspect transducer is anticipated.Evaluation of the transducer will be included in a follow up report upon its return and investigation completion.
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Event Description
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A customer reported an x7-2t model transducer had an articulation issue during use.There was no injury associated with this event.
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Manufacturer Narrative
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Evaluation of the returned transducer confirmed the articulation issue as described by the customer.Destructive testing revealed a broken steering cable and damage to the i-tube.The steering cable had pulled from the solder joint which resulted in the loss of articulation.The evaluation also found the articulation assembly on this transducer exceeded its expected life cycle.The failed transducer was replaced by the philips service engineer at the customer site and no similar issues have been reported post repair.
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Search Alerts/Recalls
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