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Model Number 242018 |
Device Problem
Crack (1135)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/16/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Udi: (b)(4).Investigation summary: the device was received and evaluated at the service center.The reported complaint that the scope was cracked, was confirmed.The following defects were found with the device upon evaluation : the distal end of the endoscope is damaged.The whole endoscope shows usual traces of usage (i.E scratches).The distal end shows traces of usage (i.E.Discolorations, deposits).Deep scratches and dents can be seen at the distal end.The device was repaired, tested and found to be working according to specifications.The damages at the distal end are caused by applying too much force on the endoscope during usage time by the customer or by an handling error.Most probably, the distal end of the endoscope got in contact with sharp instruments during usage time or the endoscope was hit or fell down by mistake.There are no indications from this complaint investigation that the failures are manufacturing-related, therefore a manufacturing record evaluation is not required.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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Event Description
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It was reported by the sales rep that during a shoulder repair procedure on (b)(6) 2020, it was observed that the hd epscp,4.0,30,167, mitek scope device was cracked.During in-house engineering evaluation, it was determined that the distal end on the device showed traces of usage i.E.Discolorations and deposits.Another like device was used to complete the procedure without delay.There were no adverse patient consequences reported.No additional information was provided.
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Search Alerts/Recalls
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