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Model Number 242056 |
Device Problem
Crack (1135)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/11/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Udi: (b)(4).Investigation summary = > the device was received and evaluated at the service center.The reported complaint that the scope has a crack on the tip of the scope was confirmed.The following defects were found with the device upon evaluation: outer tube damaged.Distal tip damaged, distal tip has deposits.The defective parts were replaced and the device was tested and found to be working according to specifications.User mishandling is the most probable root cause of the damage to the outer tube and improper cleaning / maintenance would have caused the deposits on the distal tip.The damage to the distal tip is most likely a result of user error or mishandling, possibly a contact with a sharp instrument during a surgical process.There are no indications from this complaint investigation that the failures are manufacturing-related, therefore a manufacturing record evaluation is not required.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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Event Description
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It was reported by the sales rep that during return inspection, it was observed that the hd epscp,2.7,30,75,cw_storz device had a crack on the tip of the scope.During in-house engineering evaluation, it was determined that the distal tip on the device had deposits.There was no procedure nor patient involvement.No additional information was provided.
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Search Alerts/Recalls
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